Terms & Conditions – Full

Bookings and Payment

Once you have chosen your cottage and checked availability bookings can be made online, by telephone or email.  The Green Holiday Cottages accepts  Credit and Debit card payments through our online booking system via Paypal.  .  A deposit of 25% is required to confirm the booking with the balance due 28 days before arrival.  Should a booking be made less than 28 days from arrival date then full payment is required.  We do not accept groups of under 18’s. 

Good House Keeping

There will also be a mandatory £100 good house keeping deposit which will be payable when the balance is due.  The deposit will be returned within 7 days providing the cottage is left in a satisfactory and clean condition.  A percentage of this deposit may be kept if extra cleaning is required. Please let us know on departure of any known breakages or damage. 

Cancellation Policy

Please contact us immediately should you wish to cancel your reservation. In all cases of cancellation the booking deposit will be forfeited.  

Arrival and Departure

The cottages are available from 3pm on arrival day and should be vacated no later than 10.30am on the final day of your stay.  These times may be flexible subject to prior arrangement.  Please advise us of your approximate arrival time prior to your stay.

Occupancy

The maximum occupancy for each cottage is stated on our website and must not be exceeded without our prior knowledge and agreement. 

Other Guests using The Green Holiday Cottages 

We would ask  our guests to respect the occupants of the other cottages and to act at all times in a way that ensures everyone’s enjoyment.  There is an area of shared space which should be used considerately. The Green Holiday Cottages  reserve the right to take appropriate action against anyone failing to act in a responsible manner.  

No Smoking Policy

The Green Holiday Cottages operates a no smoking policy anywhere inside the cottages.